The main purpose of the job is to ensure The Clients standalone stores as well as the store-in-store concepts, execute world class customer experience through high levels of customer service and excellent in store execution.
As well as achieving operational excellence through planning, leading and implementing of objectives to meet scorecard targets and customer requirements in line with brand specific standard operating procedures.
Qualifications and Experience:
Essential: Matric/Grade 12.
Essential: 4 to 6 Years General Retail experience - preferably at store manager (large store) level.
Desirable: Business and/or Retail Management Diploma or Degree.
Entrepreneurial and Commercial Thinking.
Planning and Organising.
Delivering Results and Meeting Customer Expectations.
Leading and Supervising.
Deciding and Initiating Action.
Skills, Abilities and Job Related Knowledge:
Knowledge of Microsoft applications.
Knowledge of logistics and supply chain.
Knowledge of relevant legislation.
Knowledge of financial management.
Business processes and SOP knowledge.
Retail industry and organisation understanding.
Customer service and marketing/promotional implementation.
Relevant people management skills.
Verbal and written communication skills.
Problem solving and decision making skills.
Planning and organising skills.